Guest Experience Lead — Bowling Desk (Free Bowling)

Spanish Springs Lanes; Englewood (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Englewood, CO is seeking a friendly Greeter/Desk Attendant to set the tone for guests, manage the waitlist, ring sales at the counter, and handle basic bowling instruction. This role requires excellent telephone etiquette and a welcoming demeanor.

You will operate our POS, track availability, coordinate lanes and equipment, and promptly report any malfunctions to maintenance. Perks include free bowling, $1 arcade play, 20% off events, and 50% off food and beverages

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Customer service

Excellent telephone etiquette

Team player

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Englewood, CO is seeking a friendly Greeter/Desk Attendant to set the tone for guests, manage the waitlist, ring sales at the counter, and handle basic bowling instruction. This role requires excellent telephone etiquette and a welcoming demeanor.

You will operate our POS, track availability, coordinate lanes and equipment, and promptly report any malfunctions to maintenance. Perks include free bowling, $1 arcade play, 20% off events, and 50% off food and beverages