Front Desk & Guest Experience Host (Free Bowling)

Spanish Springs Lanes; Colorado Springs (CO); On-site; USD 2,088,000 - 2,342,000; Full time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Colorado Springs is hiring a Greeter/Counter Desk Attendant. You will welcome guests, manage the waitlist, and assist with lane assignments and league prep. You will ring sales at the counter and handle basic bowling instruction while using the POS system.

The role requires good telephone etiquette, reliability, and a willingness to serve guests in a fast-paced entertainment venue. This on-site position includes standard benefits and a competitive hourly wage.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Customer service

Cash handling

Education

High School Diploma or equivalent (optional)

Job description

Lucky Strike Entertainment in Colorado Springs is hiring a Greeter/Counter Desk Attendant. You will welcome guests, manage the waitlist, and assist with lane assignments and league prep. You will ring sales at the counter and handle basic bowling instruction while using the POS system.

The role requires good telephone etiquette, reliability, and a willingness to serve guests in a fast-paced entertainment venue. This on-site position includes standard benefits and a competitive hourly wage.