Guest Experience Ambassador — Tech-Driven Mini Golf

Puttshack; Scottsdale (AZ); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf

Job summary

Puttshack is seeking friendly hospitality associates to deliver an elevated guest experience. As a Game Ambassador, you will greet guests, manage reservations, and guide players through the tech-infused mini golf experience while explaining rules and troubleshooting as needed.

Open daily with flexible hours; positions may be 15–30 hours per week. Benefits include competitive pay and team-oriented culture in a fun, energetic venue.

Qualifications

• Minimum 18+ years old and prior hospitality or guest-service experience.
• Passion for games and technology, with a friendly, upbeat demeanor.
• Strong communication, problem-solving, and teamwork abilities.

Responsibilities

• Greet guests warmly, check in reservations, and guide guests through the course.
• Explain game rules, troubleshoot issues, and ensure a smooth experience.
• Maintain cleanliness of kiosks, courses, and guest services area.
• Assist with check-in, safety procedures, and following employment policies.
• Support opening/closing duties and other assigned tasks.

Skills

Hospitality experience

Customer service

Passion for games/tech

Communication skills

Team player

Safety awareness

Job description

Puttshack is seeking friendly hospitality associates to deliver an elevated guest experience. As a Game Ambassador, you will greet guests, manage reservations, and guide players through the tech-infused mini golf experience while explaining rules and troubleshooting as needed.

Open daily with flexible hours; positions may be 15–30 hours per week. Benefits include competitive pay and team-oriented culture in a fun, energetic venue.