Guest Experience Ambassador — Live Events

asmglobal; Abilene (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Legends Global is seeking Guest Services Team Members to create a welcoming, safe experience at the Abilene Convention Center. You’ll be a primary contact for guests, helping with seating, directions, and venue policies.

The role requires high school education, strong English communication, and flexibility to work evenings, weekends, and events in a fast-paced environment. Legends Global emphasizes respectful teamwork and guest-focused service.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years of age.
• Excellent verbal and written communication; English proficiency.
• Friendly, outgoing, guest-focused demeanor.
• Ability to work evenings, weekends, holidays, and varying event schedules.

Responsibilities

• Greet and welcome guests with a friendly, professional demeanor.
• Scan tickets and verify valid access credentials.
• Assist guests with seating, directions, and venue amenities.
• Provide accurate directions and information about the venue and events.
• Support guests with accessibility needs and accommodations.
• Respond to questions, concerns, and requests for assistance while maintaining excellent customer service.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Tools

Basic Computer Skills

Job description

Legends Global is seeking Guest Services Team Members to create a welcoming, safe experience at the Abilene Convention Center. You’ll be a primary contact for guests, helping with seating, directions, and venue policies.

The role requires high school education, strong English communication, and flexibility to work evenings, weekends, and events in a fast-paced environment. Legends Global emphasizes respectful teamwork and guest-focused service.