Guest Experience Ambassador

Collared Martin Hospitality; Teton Village (WY); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

Collared Martin Hospitality seeks a welcoming Front Desk Agent (House Ambassador) to greet guests, assist with check-in/out, and connect guests with local experiences in our Blue Flag properties.

You will coordinate with housekeeping, maintenance, and F&B, provide local recommendations, manage reservations, VIP amenities, and uphold a warm, efficient guest experience from arrival to departure.

Qualifikationen

• Experience in guest or customer service is preferred.
• Ability to lift up to 40 lbs and stand up to 8 hours per shift.

Aufgaben

• Assist with check-in/check-out and issue room keys.
• Provide information, recommendations and booking services for guest inquiries.
• Facilitate reservations and room changes.
• Coordinate with front desk and other departments (Housekeeping, Maintenance/ F&B).
• Respond to guest inquiries promptly and warmly.
• Inspect rooms and prepare VIP amenities for arrival.

Kenntnisse

Teamwork

Multi-tasking

Attention to detail

Customer service

English language

Hospitality mindset

Communication

Adaptability

Physical stamina

Jobbeschreibung

Collared Martin Hospitality seeks a welcoming Front Desk Agent (House Ambassador) to greet guests, assist with check-in/out, and connect guests with local experiences in our Blue Flag properties.

You will coordinate with housekeeping, maintenance, and F&B, provide local recommendations, manage reservations, VIP amenities, and uphold a warm, efficient guest experience from arrival to departure.