Guest Experience Ambassador - 50% Off Food/Activities & Fun

Dave & Buster's Management Corporation, Inc.; Orlando (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

50% off food, beverages, activities

Tuition Reimbursement

New Center Opening Team

Rewards & recognition program

Paid time off

Family Fund

Certified Trainer

Equal Opportunity Employer

Job summary

Main Event Entertainment in Orlando is seeking a Brand Ambassador to warmly welcome guests, answer questions about activities, and direct them to their chosen experiences while upholding top safety and cleanliness standards.

You’ll help manage wait times for games and food, escort guests to activities, explain safety rules, and support opening, mid-day, or closing shifts. Prior food/bev experience is a plus but not required, with a vibrant, guest-first mindset expected.

Qualifications

• Prior food and beverage experience a plus but not required.
• Guest-focused mindset.
• Teamwork is a must.
• Food Handlers Certification, as required.
• Strong problem-solving and multi-tasking skills.
• Effective communication with Management, Team Members, and Guests.
• Availability to workdays, nights, and/or weekends.

Responsibilities

• Welcome and greet all guests while being a FUN ambassador.
• Communicating to the team who is a first-time Guest.
• Answering Guest's questions on various activities and directions.
• Managing the guest experience by keeping communication clear on wait times for games, food, and other activities.
• Escorting Guests to various activities, explaining safety rules, and assisting with table maintenance.
• Thanking our Guests for coming and welcoming them back.
• Performing opening, mid-day, or closing duties.
• Upholding our cleanliness and safety standards.

Skills

Guest-focused

Teamwork

Food Handlers Certification

Problem solving

Multitasking

Communication

Availability

Job description

Main Event Entertainment in Orlando is seeking a Brand Ambassador to warmly welcome guests, answer questions about activities, and direct them to their chosen experiences while upholding top safety and cleanliness standards.

You’ll help manage wait times for games and food, escort guests to activities, explain safety rules, and support opening, mid-day, or closing shifts. Prior food/bev experience is a plus but not required, with a vibrant, guest-first mindset expected.