Guest Experience Ambassador

Hackensack Meridian Health Inc.; Stafford Township (NJ); On-site; USD 19,000 - 28,000; Part time

Job summary

Hackensack Meridian Health Inc. seeks a Guest Ambassador to serve as a liaison between patients, visitors and the organization. This role welcomes guests, issues visitor passes, and communicates directions, policies and services to ensure smooth patient experiences.

The position emphasizes teamwork, professional demeanor under pressure, and strong communication. Hours include Thursday 11:00AM-7:00PM, Friday 7:00AM-3:00PM, and Saturday 1:00PM-9:00PM, with on-site duties in a fast-paced hospital

Qualifications

• High School diploma or GED required.
• 1-2 years of working experience.
• Ability to work independently and manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations.
• Highly resourceful, efficient, and organized with excellent interpersonal, verbal communication, problem-solving, and service recovery skills.
• Computer skills required.

Responsibilities

• Greet and welcome guests; provide visitor passes.
• Communicate directions, hospital policies, procedures, and services.
• Safeguard patient visitation rights.

Skills

Interpersonal skills

Verbal communication

Problem solving

Service recovery

Computer skills

Education

High School diploma or GED

Associates and/or Bachelor's degree

Job description

Hackensack Meridian Health Inc. seeks a Guest Ambassador to serve as a liaison between patients, visitors and the organization. This role welcomes guests, issues visitor passes, and communicates directions, policies and services to ensure smooth patient experiences.

The position emphasizes teamwork, professional demeanor under pressure, and strong communication. Hours include Thursday 11:00AM-7:00PM, Friday 7:00AM-3:00PM, and Saturday 1:00PM-9:00PM, with on-site duties in a fast-paced hospital