Guest Experience Ambassador

Hotel Management of New Orleans LLC; New Orleans (LA); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Hotel Management of New Orleans LLC is seeking a Guest Services Attendant to welcome guests, assist with luggage, and maintain public areas. You will escort guests to rooms, brief them on hotel amenities, and help with packages and inquiries.

Responsibilities include keeping lobby tidy, handling maintenance requests, and coordinating with Front Desk and security as needed. This role is ideal for candidates with customer service or hotel operations experience and a high school diploma.

Qualificações

• High school diploma or equivalent preferred.
• Previous experience in customer service or hotel operations is a plus.

Responsabilidades

• Greet guests promptly and assist with luggage.
• Escort guests to rooms and familiarize them with hotel features and amenities.
• Deliver packages, messages, and other items as required.
• Maintain lobby and public area cleanliness and organization.
• Assist Front Desk staff with calls, directions, taxi requests, and guest inquiries.

Conhecimentos

Customer service

Hospitality

Guest assistance

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Hotel Management of New Orleans LLC is seeking a Guest Services Attendant to welcome guests, assist with luggage, and maintain public areas. You will escort guests to rooms, brief them on hotel amenities, and help with packages and inquiries.

Responsibilities include keeping lobby tidy, handling maintenance requests, and coordinating with Front Desk and security as needed. This role is ideal for candidates with customer service or hotel operations experience and a high school diploma.