Guest Experience Ambassador

Rapport Guest Services; Chicago (IL); In loco; USD 33.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Descrizione del lavoro

Rapport Guest Services, a division of FLIK Hospitality Group, announces a Community Ambassador role at Omnicom Chicago. The position focuses on delivering Platinum Service standards, welcoming clients and executives, and maintaining a professional, pristine office environment.

Ideal candidates bring 2–3 years in client service or hospitality, strong communication, and a proactive attitude. This is a hands-on front-desk role with responsibilities across reception and operations.

Competenze

• 2 to 3 years of experience in client service, hospitality, housekeeping, porter, or similar corporate environment.
• Strong hospitality mindset with commitment to delivering Platinum Service Standard.
• Excellent communication and interpersonal skills.
• Basic computer proficiency and familiarity with office technology.

Mansioni

• Provide high-level customer support as the main point of contact for employees, visitors, and executives.
• Greet guests professionally, ensuring a welcoming and polished experience.
• Maintain cleanliness, organization, and presentation of all office spaces.
• Restock and maintain office supplies and kitchen areas.
• Set up conference rooms and coordinate with vendors for seamless service.
• Respond to inquiries and communicate effectively with team members.

Conoscenze

Hospitality mindset

Multitasking

Communication

Computer proficiency

Reliability

Confidentiality

Descrizione del lavoro

Rapport Guest Services, a division of FLIK Hospitality Group, announces a Community Ambassador role at Omnicom Chicago. The position focuses on delivering Platinum Service standards, welcoming clients and executives, and maintaining a professional, pristine office environment.

Ideal candidates bring 2–3 years in client service or hospitality, strong communication, and a proactive attitude. This is a hands-on front-desk role with responsibilities across reception and operations.