Guest Experience Ambassador

Target; Austin (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate in Austin to welcome guests, answer questions, and help with our store services. You will load and bag items, assist with returns, and guide guests through the Target app and loyalty programs.

This role supports drive-up, order pickup, and online ordering while maintaining safety and a friendly, efficient store environment. The position requires flexible hours, strong communication, and the ability to multitask in a busy retail setting.

Qualifications

• Engage with guests to create a welcoming experience and solve needs.
• Demonstrate strong communication and attentiveness to guest requests.
• Adapt to fast-paced, physically demanding tasks with teamwork.
• Proficient use of store tech like scanners and POS tools.

Responsibilities

• Demonstrate a service culture prioritizing guest experience.
• Greet guests and assist with daily tasks.
• Help guests with promos, store activities, and events.
• Be knowledgeable about store products, services, and loyalty programs.
• Assist with order pick up, drive-up, and online ordering features.
• Maintain a clean, safe, and efficient workspace.
• Support cashier operations and handle transactions as needed.

Skills

Guest interaction

Problem solving

Teamwork

Multi-tasking

Communication

Technology proficiency

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate in Austin to welcome guests, answer questions, and help with our store services. You will load and bag items, assist with returns, and guide guests through the Target app and loyalty programs.

This role supports drive-up, order pickup, and online ordering while maintaining safety and a friendly, efficient store environment. The position requires flexible hours, strong communication, and the ability to multitask in a busy retail setting.