Guest Experience Agent - Hotel Front Desk

Hospitality Associates; Fairbanks (AK); On-site; USD 23,419 - 24,796; Part time

Job summary

A hospitality company is seeking a hotel front desk agent in Fairbanks, Alaska, to welcome guests and manage their stay effectively. The ideal candidate will have strong communication skills and a commitment to ensuring guest satisfaction. This role includes checking in guests, managing their information, and responding to inquiries to provide an exceptional experience. The compensation offered is $17 - $18 hourly.

Qualifications

• Excellent customer service skills are essential for handling guest inquiries.
• Ability to manage guest information accurately and efficiently.
• Strong problem-solving skills to address guest needs effectively.

Responsibilities

• Welcome guests warmly and offer assistance during their stay.
• Manage registration and check-in processes for guests.
• Distribute keys and room assignments to guests.

Skills

Brilliant communication skills

Strong work ethic

Commitment to guest satisfaction

Job description

A hospitality company is seeking a hotel front desk agent in Fairbanks, Alaska, to welcome guests and manage their stay effectively. The ideal candidate will have strong communication skills and a commitment to ensuring guest satisfaction. This role includes checking in guests, managing their information, and responding to inquiries to provide an exceptional experience. The compensation offered is $17 - $18 hourly.