Guest Service Pro — Front Desk with Growth & Benefits

Northwest x Southern Hospitality; Fairbanks (AK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and wellness benefits

Paid holidays after 1 year

PTO from day one

Sick leave (Alaska)

Job summary

Hyatt Place Fairbanks, proudly managed by Northwest x Southern Hospitality, is hiring a Guest Service Representative (Front Desk Clerk). This role involves greeting guests, checking them in/out, and coordinating hotel services to ensure a smooth, enjoyable stay at our Alaska property.

The candidate will need strong communication, organizational skills, and the ability to work in a fast-paced team environment. Flexible shifts, including nights and weekends, are required.

Qualifications

• High school diploma or equivalent required; hospitality experience preferred.
• Strong communication and organization skills; ability to multitask in a fast-paced environment.

Responsibilities

• Handle check-ins and check-outs and coordinate hotel services.
• Serve as the primary guest contact throughout their stay.

Skills

Customer service

Communication

Teamwork

Multitasking

Problem solving

Education

High School Diploma

Job description

Hyatt Place Fairbanks, proudly managed by Northwest x Southern Hospitality, is hiring a Guest Service Representative (Front Desk Clerk). This role involves greeting guests, checking them in/out, and coordinating hotel services to ensure a smooth, enjoyable stay at our Alaska property.

The candidate will need strong communication, organizational skills, and the ability to work in a fast-paced team environment. Flexible shifts, including nights and weekends, are required.