Guest Experience Agent — Front Desk (Weekly Pay + PTO)

MCR; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

Hilton Garden Inn Corpus Christi, located at 6717 S. Padre Island Dr, Corpus Christi, TX, seeks a Front Desk Agent to greet guests, manage check-in/check-out, and address requests with warmth and professionalism. The role emphasizes guest satisfaction, teamwork, and adhering to hotel standards.

The successful candidate will cycle between front desk duties and hotel operations, maintain accurate information on rates, and ensure a welcoming environment for all guests during their stay.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Positive, willing to learn.
• Ability to follow established guidelines and procedures.
• Comfort with working in a fast-paced, high-pressure environment.
• Active listening and conflict resolution skills.
• Strong communication with guests and teammates.

Responsibilities

• Handle check-in/check-out efficiently and courteously.
• Understand and communicate rate schedules and promotions.
• Receive and note incoming mail as required per shift checklist.

Skills

Experience in hospitality

Can-Do Attitude

Follow Guidelines

Pace & Pressure Management

Listening & Conflict Resolution

Clear Communication

Guest Service Orientation

Age 18+

Flexible Scheduling

Punctual & Reliable

Job description

Hilton Garden Inn Corpus Christi, located at 6717 S. Padre Island Dr, Corpus Christi, TX, seeks a Front Desk Agent to greet guests, manage check-in/check-out, and address requests with warmth and professionalism. The role emphasizes guest satisfaction, teamwork, and adhering to hotel standards.

The successful candidate will cycle between front desk duties and hotel operations, maintain accurate information on rates, and ensure a welcoming environment for all guests during their stay.