Front Desk Concierge - Flexible Schedule & Benefits

Priority Dispatch Corp.; Bryan (TX); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Professional development assistance

Tuition reimbursement

Vision insurance

Job summary

Hilton Garden Inn - College Station is hiring a Front Desk Clerk to deliver exceptional guest service from check-in to check-out. You will welcome guests, handle reservations, process payments, and coordinate with housekeeping and maintenance to ensure a smooth stay.

The role requires strong communication, multitasking, and problem-solving skills, with flexibility to work various shifts. Join a team focused on creating memorable guest experiences in a busy hotel setting.

Qualifications

• Excellent communication and interpersonal skills required to interact with guests and colleagues.
• Experience in hospitality or customer service is preferred.
• Proficiency with hotel management software or reservation systems is expected.
• Cash handling and basic math skills are necessary for processing payments.
• Able to multitask effectively in a fast-paced environment.

Responsibilities

• Greet and welcome guests upon arrival with a warm and professional demeanor.
• Manage the check-in and check-out process efficiently and accurately.
• Answer and direct incoming calls, addressing guest inquiries and hotel services.
• Handle guest complaints promptly, escalating to management as needed.
• Maintain a clean, organized front desk area with stocked supplies.
• Coordinate with housekeeping and maintenance to address guest requests.
• Process payments and manage cash transactions per policy.
• Assist with reservations and room assignments to maximize occupancy.
• Provide concierge services for transportation, dining, and entertainment.

Skills

Excellent communication

Interpersonal skills

Multitasking

Problem-solving

Attention to detail

Time management

Flexible schedule

Education

High school diploma or equivalent

Tools

Hotel management software / reservation systems

Microsoft Office Suite

Job description

Hilton Garden Inn - College Station is hiring a Front Desk Clerk to deliver exceptional guest service from check-in to check-out. You will welcome guests, handle reservations, process payments, and coordinate with housekeeping and maintenance to ensure a smooth stay.

The role requires strong communication, multitasking, and problem-solving skills, with flexibility to work various shifts. Join a team focused on creating memorable guest experiences in a busy hotel setting.