Guest Experience Agent: Front Desk & Payments

Carowinds; Charlotte (NC); On-site; USD 17,000 - 24,000; Part time

Job summary

Carowinds in Charlotte, NC is seeking a friendly Guest Service Agent to greet guests, process payments, and share information about packages while keeping front desk operations smooth.

The role requires strong cash handling, clerical skills, and the ability to multitask in a fast-paced environment. Candidates must be available nights, weekends, and holiday periods and pass background checks and drug screening as required by policy.

Qualifications

• Must handle multiple tasks in a fast-paced environment.
• Strong cash handling and payment processing skills.
• Solid clerical skills and basic computer usage.

Responsibilities

• Greet guests and check in/out, process payments and inform guests about packages.
• Dispense and account for tickets and discount coupons.
• Maintain accuracy of guest balances and payments.

Skills

Multitasking

Cash handling

Typing 20 WPM

Clerical skills

Customer service

Job description

Carowinds in Charlotte, NC is seeking a friendly Guest Service Agent to greet guests, process payments, and share information about packages while keeping front desk operations smooth.

The role requires strong cash handling, clerical skills, and the ability to multitask in a fast-paced environment. Candidates must be available nights, weekends, and holiday periods and pass background checks and drug screening as required by policy.