Guest Experience Agent - Front Desk | Daily Pay & Benefits

Aimbridge Hospitality; Fairman (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

stayAPT Suites North Little Rock is hiring a Front Desk Agent under Aimbridge Hospitality. You will greet guests, check them in and out, and handle reservations with accuracy while maintaining a welcoming atmosphere throughout the shift.

You’ll coordinate with team members, manage guest inquiries, and assist with billing, ensuring smooth front desk operations and guest satisfaction in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm guest service and seamless check-ins/check-outs.
• Communicate clearly with guests and team to keep operations running smoothly.
• Think quickly to resolve issues and turn challenges into positive guest experiences.
• Multitask by handling reservations, guest requests, and financial transactions efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Hotel experience

Tools

Hotel management software

Microsoft Office

Job description

stayAPT Suites North Little Rock is hiring a Front Desk Agent under Aimbridge Hospitality. You will greet guests, check them in and out, and handle reservations with accuracy while maintaining a welcoming atmosphere throughout the shift.

You’ll coordinate with team members, manage guest inquiries, and assist with billing, ensuring smooth front desk operations and guest satisfaction in a fast-paced hotel environment.