stayAPT Suites North Little Rock - Front Desk Agent

Aimbridge Hospitality; North Little Rock (AR); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Zusammenfassung

Aimbridge Hospitality is seeking a Front Desk Agent in North Little Rock, AR to deliver warm welcomes, smooth check-ins, and memorable departures. You are the face of the hotel, handling reservations, requests, and checkout with care.

Ideal candidates have a high school diploma, familiarity with hotel software and MS Office, and a positive, proactive attitude. This on-site role offers comprehensive benefits and a team-oriented environment.

Qualifikationen

• Front desk guest-service skills to ensure a warm welcome and memorable stay.
• Clear, confident communication with guests and team members.
• Ability to think quickly and resolve guest issues effectively.

Aufgaben

• Guest service at front desk to create a welcoming experience.
• Communication with guests and team to keep operations smooth.
• Identify and resolve issues quickly to ensure guest satisfaction.
• Manage reservations, check-ins, check-outs, and billing with accuracy.

Kenntnisse

Guest service

Communication

Problem solving

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Jobbeschreibung

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Application deadline for Colorado positions: