Guest Experience Agent - Front Desk (All Shifts)

Abilene Inns LLC; Texas; On-site; USD 19,000 - 22,000; Full time

Job summary

Holiday Inn Express & Suites Mall South in Abilene, TX is seeking Front Desk Agents for Morning, Evening, and Night shifts. You will greet guests, manage check-ins/check-outs, answer phones, and provide information about local attractions.

Ideal candidates have hospitality or customer service experience, strong communication, and the ability to work independently or as part of a team. Pay varies by shift, with morning at about $14–$15 an hour, evenings $14.50–$15.50, nights $14.75–$15.75.

Qualifications

• Excellent communication and interpersonal skills.
• Prior front desk, hospitality, or customer service experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Greet guests and manage check-ins/check-outs efficiently.
• Answer phones, handle reservations, and provide accurate information.
• Maintain knowledge of hotel amenities and local attractions.
• Address guest issues promptly and professionally.
• Perform daily front desk operations and administrative tasks as needed.

Skills

Communication

Interpersonal skills

Customer service

Job description

Holiday Inn Express & Suites Mall South in Abilene, TX is seeking Front Desk Agents for Morning, Evening, and Night shifts. You will greet guests, manage check-ins/check-outs, answer phones, and provide information about local attractions.

Ideal candidates have hospitality or customer service experience, strong communication, and the ability to work independently or as part of a team. Pay varies by shift, with morning at about $14–$15 an hour, evenings $14.50–$15.50, nights $14.75–$15.75.