Front Desk Agent

Abilene Inns LLC; Texas; On-site; USD 19,000 - 22,000; Full time

Job summary

Holiday Inn Express & Suites Mall South in Abilene, TX is seeking Front Desk Agents for Morning, Evening, and Night shifts. You will greet guests, manage check-ins/check-outs, answer phones, and provide information about local attractions.

Ideal candidates have hospitality or customer service experience, strong communication, and the ability to work independently or as part of a team. Pay varies by shift, with morning at about $14–$15 an hour, evenings $14.50–$15.50, nights $14.75–$15.75.

Qualifications

• Excellent communication and interpersonal skills.
• Prior front desk, hospitality, or customer service experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Greet guests and manage check-ins/check-outs efficiently.
• Answer phones, handle reservations, and provide accurate information.
• Maintain knowledge of hotel amenities and local attractions.
• Address guest issues promptly and professionally.
• Perform daily front desk operations and administrative tasks as needed.

Skills

Communication

Interpersonal skills

Customer service

Job description

Job Description

Front Desk Agent – All Shifts (Morning, Evening, Night)

Location: Holiday Inn Express & Suites Mall South, Abilene, TX

About Us:

Join our team at Holiday Inn Express & Suites Mall South! We pride ourselves on delivering exceptional guest experiences in a friendly, professional environment.

Position Overview:

We are seeking Front Desk Agents for Morning, Evening, and Night shifts. The ideal candidate is personable, professional, and able to handle guest needs efficiently. Previous hotel or customer service experience is preferred.

Shift & Pay Rates:

Morning Shift: $14– $15.00/hr

Evening Shift: $14.50 – $15.50/hr

Night Shift: $14.75– $15.75/hr

Pay is based on experience and shift. Attendance and performance are considered in pay progression.

Responsibilities:

Greet guests and manage check-ins/check-outs efficiently.

Answer phones, handle reservations, and provide accurate information.

Maintain knowledge of hotel amenities and local attractions.

Address guest issues promptly and professionally.

Perform daily front desk operations and administrative tasks as needed.

Requirements:

Prior front desk, hospitality, or customer service experience preferred.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Flexible availability for assigned shifts.

Why Join Us?

Competitive pay with shift differentiation.

Opportunities for career growth.

Friendly and supportive team environment.