Hotel Front Desk & Guest Services Specialist

Integral Hospitality; Brookshire (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Holiday Inn Express - Brookshire, Texas is seeking a cheerful Front Desk agent to join our team at this 75-room property. You will check guests in and out, assign rooms, and provide high-quality customer service while assisting with day-to-day guest needs.

Responsibilities include answering phones, restocking the market, and handling guest requests with a friendly, professional demeanor. Weekdays, weekends, and holidays availability is expected; prior experience is helpful but not required.

Qualifications

• Must communicate effectively with guests, co-workers and managers.
• Excellent customer service.
• Solid references.
• Weekdays / weekends / holidays.
• Experience helpful but not necessary.

Responsibilities

• Check guests in and out and assign rooms.
• Provide high-level customer service.
• Restock the market.
• Answer phones and handle guest requests daily.

Skills

Effective communication

Customer service

References

Flexible schedule

Job description

Holiday Inn Express - Brookshire, Texas is seeking a cheerful Front Desk agent to join our team at this 75-room property. You will check guests in and out, assign rooms, and provide high-quality customer service while assisting with day-to-day guest needs.

Responsibilities include answering phones, restocking the market, and handling guest requests with a friendly, professional demeanor. Weekdays, weekends, and holidays availability is expected; prior experience is helpful but not required.