Guest Experience Agent – Front Desk

Aimbridge Hospitality; Williston (ND); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Landmark Suites in Williston, ND is seeking a Front Desk Agent to deliver warm, memorable guest experiences through smooth check-ins and gracious farewells. You will be the face of the hotel, ensuring operations run with precision and hospitality.

The role requires a high school diploma or equivalent and familiarity with hotel software and Microsoft Office. A team-focused, guest-first mindset is essential for success at Landmark Suites.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm welcomes, smooth check-ins, and friendly farewells to guests.
• Communicate clearly and confidently with guests and team members.
• Think fast and resolve issues to keep operations running smoothly.
• Juggle reservations, check-ins/outs, and financial details with accuracy.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Landmark Suites in Williston, ND is seeking a Front Desk Agent to deliver warm, memorable guest experiences through smooth check-ins and gracious farewells. You will be the face of the hotel, ensuring operations run with precision and hospitality.

The role requires a high school diploma or equivalent and familiarity with hotel software and Microsoft Office. A team-focused, guest-first mindset is essential for success at Landmark Suites.