Guest Experience Concierge — Front Desk

Aimbridge Hospitality, LLC; Williston (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Health benefits

Disability income

Life insurance

PTO

EAP

401k plan

Job summary

Landmark Suites in Williston, ND, is seeking a Front Desk Agent to deliver warm guest service, manage reservations, and ensure a smooth check-in/check-out experience. You will be the face of the hotel, creating a welcoming atmosphere and handling guest requests with poise.

The role requires a high school diploma (hotel experience preferred) and familiarity with hotel software and Microsoft Office. Join us to contribute to a guest-focused team and enjoy comprehensive benefits as part of Landmark

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, top-tier guest service to ensure a memorable stay.
• Communicate clearly with guests and team to maintain smooth operations.
• Think quickly to solve guest issues and turn challenges into positive outcomes.
• Multitask reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Hotel experience preferred

Hotel software familiarity

MS Office proficiency

Tools

Hotel management software

Microsoft Office

Job description

Landmark Suites in Williston, ND, is seeking a Front Desk Agent to deliver warm guest service, manage reservations, and ensure a smooth check-in/check-out experience. You will be the face of the hotel, creating a welcoming atmosphere and handling guest requests with poise.

The role requires a high school diploma (hotel experience preferred) and familiarity with hotel software and Microsoft Office. Join us to contribute to a guest-focused team and enjoy comprehensive benefits as part of Landmark