Guest Experience Agent — Front Desk

Hilton Garden Inn- Groton; Eastman (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Vision insurance

Life insurance

401k plan

Job summary

Workstream is seeking a Front Desk team member to warmly welcome guests at Sleep Inn Eastman, GA. You will handle check-ins and check-outs, respond to inquiries, and share information about local services and attractions. Your friendly communication will help guests feel valued and supported throughout their stay.

This role emphasizes strong multitasking, customer service, and problem-solving abilities, with a flexible schedule including weekends and shifts that cover day and night hours.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Previous customer service experience is a plus.

Responsibilities

• Greet guests and serve as the first point of contact at the front desk.
• Handle check-ins and check-outs and answer inquiries about services and attractions.
• Assist guests with needs to ensure satisfaction throughout their stay.
• Maintain a welcoming, efficient front desk operation with flexible scheduling.

Skills

Excellent communication

Interpersonal skills

Multitasking

Customer service

Problem-solving

Education

No formal education required

Job description

Workstream is seeking a Front Desk team member to warmly welcome guests at Sleep Inn Eastman, GA. You will handle check-ins and check-outs, respond to inquiries, and share information about local services and attractions. Your friendly communication will help guests feel valued and supported throughout their stay.

This role emphasizes strong multitasking, customer service, and problem-solving abilities, with a flexible schedule including weekends and shifts that cover day and night hours.