Guest Experience Agent - Front Desk

Plamondon Hospitality Partners Llc; Grovetown (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Flexible Scheduling

Tuition & Driver's Education Reim

401(k) with Match

Medical, Dental, Vision Benefits

Employee Discount Programs

Growth Opportunities

Referral Program

Job summary

Plamondon Hospitality Partners in Grovetown, GA is seeking a Front Desk Associate to create memorable first impressions for guests. You’ll greet guests with a warm, professional demeanor and manage check-ins, check-outs, and inquiries with precision.

You will also answer phones, process transactions, and support guests throughout their stay. You will coordinate with other hotel departments to fulfill requests and ensure a smooth experience.

Qualifications

• Greet guests with a genuine smile and friendly demeanor.
• Manage guest bookings, check-ins, check-outs, and inquiries with accuracy.
• Answer phones and process transactions while maintaining a positive attitude.

Responsibilities

• Collaborate with all departments to meet guest requests and deliver top-notch service.
• Take on additional responsibilities as needed to keep operations running smoothly.
• Maintain energy on your feet for up to 90% of the day and lift up to 60 lbs when required.

Skills

Guest service

Communication

multitasking

Job description

Plamondon Hospitality Partners in Grovetown, GA is seeking a Front Desk Associate to create memorable first impressions for guests. You’ll greet guests with a warm, professional demeanor and manage check-ins, check-outs, and inquiries with precision.

You will also answer phones, process transactions, and support guests throughout their stay. You will coordinate with other hotel departments to fulfill requests and ensure a smooth experience.