Guest Experience Agent - Front Desk

Lodging Hospitality Management Corporation; Bridgeton (MO); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Crowne Plaza St Louis Airport in Bridgeton, MO is seeking a Front Desk Agent to warmly greet guests, register them, and manage check-in/out processes. You will use the computer system to input reservation data, handle payments, and provide information on hotel facilities and local attractions.

This entry-level, full-time role requires excellent English communication, professional appearance, and the ability to multitask during peak hours.

Qualifications

• English reading and writing skills required.
• Ability to stand for long periods.
• Front desk staff grooming and professional appearance required.

Responsibilities

• Greet customers and register guests.
• Input information via computer and manage reservations.
• Handle cash, balance house bank, and process payments.
• Answer phones promptly and relay messages.
• Close guest accounts at check-out.

Skills

Customer service

Cash handling

English communication

Computer data entry

Education

High school diploma or equivalent

Tools

Point of sale system

Calculator

Fax machine

Photocopier

Job description

Crowne Plaza St Louis Airport in Bridgeton, MO is seeking a Front Desk Agent to warmly greet guests, register them, and manage check-in/out processes. You will use the computer system to input reservation data, handle payments, and provide information on hotel facilities and local attractions.

This entry-level, full-time role requires excellent English communication, professional appearance, and the ability to multitask during peak hours.