Guest Experience Agent - Flexible Scheduling & Perks

Crescent Hotels & Resorts; Chicago (IL); Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Highly competitive wages

401K matching

Flexible scheduling

Discounts with Crescent properties

Free meals for associates

Job summary

Le Méridien Chicago - Oak Brook Center, operated by Crescent Hotels & Resorts, seeks a Front Desk Agent to greet guests, register arrivals, and assist with check-out while maintaining outstanding service and profitability. You should have excellent computer skills, a passion for hospitality, and the ability to work in a high-volume environment with flexible day/evening/weekend shifts.

Hilton brand experience is a plus.

Qualifications

• Front desk or guest service experience in hospitality.
• Ability to work in a high-volume environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Greet guests and complete the registration process.
• Handle check-out, payments, and currency conversions.
• Upsell hotel services and provide local information.

Skills

Excellent computer skills

Customer service

Team player

Job description

Le Méridien Chicago - Oak Brook Center, operated by Crescent Hotels & Resorts, seeks a Front Desk Agent to greet guests, register arrivals, and assist with check-out while maintaining outstanding service and profitability. You should have excellent computer skills, a passion for hospitality, and the ability to work in a high-volume environment with flexible day/evening/weekend shifts.

Hilton brand experience is a plus.