Guest Experience Agent — 24/7 Luxury Front Desk

1 Hotels; New York; Hybrid; USD 45,000 - 60,000; Full time

Job summary

Starwood Hotels is seeking a warm, welcoming Front Office Agent for our New York property. You will be the first face guests meet, ensuring a relaxing and effortless experience from arrival to departure and throughout their stay.

We value a guest-focused mindset, a strong team player, and the ability to multitask in a fast-paced, 24-hour operation. A secondary language is a plus, with pay range $32.85–$43.81 per hour.

Qualifications

• Minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker, and detail oriented.

Skills

Guest service

Team player

Multi-tasking

Detail oriented

Job description

Starwood Hotels is seeking a warm, welcoming Front Office Agent for our New York property. You will be the first face guests meet, ensuring a relaxing and effortless experience from arrival to departure and throughout their stay.

We value a guest-focused mindset, a strong team player, and the ability to multitask in a fast-paced, 24-hour operation. A secondary language is a plus, with pay range $32.85–$43.81 per hour.