Front Desk Agent: Create Effortless Guest Stays

Starwood Hotels & Resorts Worldwide, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Front Office Agent for 1 Hotel Central Park. The role focuses on delivering warm, attentive service at arrival, during the stay, and at departure, ensuring guest comfort and a seamless experience.

Candidates should have at least 1 year of guest service or front desk experience. A second language is a plus, and flexibility to work a 24-hour operation is required. Pay range listed is $32.85–$43.81 per hour.

Qualifications

• Minimum 1 year of guest service or front desk experience.
• Ability to communicate in a second language is a plus.
• Flexible schedule to meet a 24-hour operation.

Responsibilities

• Provide warm, welcoming service to guests at arrival and departure and during their stay.
• Handle guest needs, inquiries, and requests with attention to detail.
• Maintain accuracy in check-in/check-out processes and resolve issues professionally.

Skills

Customer service

Guest relations

Multitasking

Job description

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Front Office Agent for 1 Hotel Central Park. The role focuses on delivering warm, attentive service at arrival, during the stay, and at departure, ensuring guest comfort and a seamless experience.

Candidates should have at least 1 year of guest service or front desk experience. A second language is a plus, and flexibility to work a 24-hour operation is required. Pay range listed is $32.85–$43.81 per hour.