Front Desk Agent - Subsitute

SH Hotels & Resorts; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

SH Hotels & Resorts in New York, NY is seeking a friendly Front Desk Agent for a substitute/full-time role at 1 Hotel Central Park. You will greet guests, handle check-in/out, and provide effortless service to ensure a memorable stay.

The ideal candidate has at least 1 year of guest service experience, strong communication skills, and a flexible attitude to support a 24-hour operation. Bilingual ability is a plus.

Qualifications

• Minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Strong customer service and communication skills.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Provide guests with information about hotel services and local area.
• Assist with 24-hour front desk operations as needed.

Skills

Guest services

Customer service

Communication

Job description

## Front Desk Agent - SubsituteApply: 1 Hotel Central Park: Full time: Posted Yesterday: JR106346Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re current searching for a warm, welcoming, articulate Guest Relations Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. Inside Tip: Knowing a thing or two...or three about the history of our hotel to share with your guests will set you up for success. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. $32.85 - $43.81**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.$32.85 - $43.81Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.