Guest Experience Advocate - Flexible Hours & Training

Target; Napa (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Target in Napa, CA is looking for a Guest Advocate to greet guests, resolve issues, and promote benefits while keeping the store clean and welcoming. You’ll work with a friendly team in a fast-paced environment, helping customers with questions, guiding them to products, and using store tech to streamline checkout and pickup services.

You’ll learn and apply Target’s guest service standards, assist with Drive Up, Order Pick Up, and digital features, and ensure every guest leaves satisfied.

Qualifications

• Communicating effectively with guests and fellow team members.
• Welcoming and helpful attitude toward guests and staff.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to operate handheld scanners and store technology.

Responsibilities

• Create an easy, inspiring guest experience with a friendly greeting and helpful interaction.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support teammates and maintain a positive, respectful attitude.
• Promote Target benefits, apps, and services during guest interactions.

Skills

Guest interaction

Communication

Customer service

Teamwork

Problem solving

Tools

Handheld scanners

Job description

Target in Napa, CA is looking for a Guest Advocate to greet guests, resolve issues, and promote benefits while keeping the store clean and welcoming. You’ll work with a friendly team in a fast-paced environment, helping customers with questions, guiding them to products, and using store tech to streamline checkout and pickup services.

You’ll learn and apply Target’s guest service standards, assist with Drive Up, Order Pick Up, and digital features, and ensure every guest leaves satisfied.