Guest Experience Advocate — Flexible Hours & Training

Target; El Paso (TX); On-site; USD 2,135,000 - 2,342,000; Full time

Benefits offered by this job

Employee discount

Benefits eligibility

Job summary

Target is seeking a Guest Advocate to help guests enjoy a welcoming shopping experience and to support both in-store and digital services. You will greet guests, assist with needs, process transactions, and promote loyalty programs while maintaining store cleanliness and safety.

The role emphasizes quick problem solving, teamwork, and a friendly, proactive attitude to ensure smooth guest interactions across all touchpoints and devices.

Qualifications

• Strong guest service and communication skills.
• Ability to resolve guest issues with a friendly attitude.
• Comfortable with fast-paced retail environments.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Greet guests and assist with finds and questions.
• Help guests with returns, exchanges, and purchases.
• Promote store services, apps, and loyalty programs.
• Keep work area clean and stocked during shifts.
• Maintain safety and compliance in daily tasks.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Attention to detail

Flexibility

Use handheld scanners

Tools

Handheld scanners

Point-of-Sale (POS)

Job description

Target is seeking a Guest Advocate to help guests enjoy a welcoming shopping experience and to support both in-store and digital services. You will greet guests, assist with needs, process transactions, and promote loyalty programs while maintaining store cleanliness and safety.

The role emphasizes quick problem solving, teamwork, and a friendly, proactive attitude to ensure smooth guest interactions across all touchpoints and devices.