Guest Advocate - Flexible Schedules, Fast-Paced Service

Target; Hayward (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits information

Job summary

Target is seeking a Guest Advocate to provide welcoming, responsive service and help guests enjoy a smooth shopping experience. You will greet guests, answer questions, and assist with returns while promoting Target services and loyalty programs.

You’ll learn the store’s tools and workflows to resolve inquiries quickly. In this fast-paced role, you’ll work closely with team members to maintain cleanliness, manage tasks and support guests across checkout, order pickup, and mobile app features.

Qualifications

• Excellent guest service mindset and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Willingness to learn store systems and promotions.

Responsibilities

• Demonstrate a service culture by delivering the Target service standard.
• Greet guests and assist with their needs to solve issues.
• Promote and explain benefits, offers, and store services.
• Be knowledgeable about Target App features and drive-up options.
• Assist with checkout operations and maintain store cleanliness.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Tools

POS terminals

Handheld scanners

Job description

Target is seeking a Guest Advocate to provide welcoming, responsive service and help guests enjoy a smooth shopping experience. You will greet guests, answer questions, and assist with returns while promoting Target services and loyalty programs.

You’ll learn the store’s tools and workflows to resolve inquiries quickly. In this fast-paced role, you’ll work closely with team members to maintain cleanliness, manage tasks and support guests across checkout, order pickup, and mobile app features.