Guest Experience Advocate

Target; Towson (MD); On-site; USD 23,000 - 37,000; Full time

Job summary

Target is hiring a Guest Advocate in Towson, MD. You will greet guests, assist with finding products, and resolve issues to ensure a smooth shopping experience.

The role emphasizes friendly service, knowledge of store media and promotions, and working with teammates to maintain a high standard of guest satisfaction. Applicants should enjoy helping others, thrive in a busy environment, and be flexible with hours including nights and weekends.

Qualifications

• Strong communication and guest interaction skills.
• Ability to deliver friendly, helpful guest service.
• Team-oriented with flexible, positive attitude.
• Attention to detail in handling transactions and guest requests.
• Comfort using handheld scanners and store tech devices.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and assisting with needs.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers while maintaining a positive attitude.
• Promote store programs, promotions and loyalty enrollment when applicable.
• Maintain a clean, organized work area and assist with store operations.

Skills

Communication

Guest service

Teamwork

Attention to detail

Multi-device communication

Job description

Target is hiring a Guest Advocate in Towson, MD. You will greet guests, assist with finding products, and resolve issues to ensure a smooth shopping experience.

The role emphasizes friendly service, knowledge of store media and promotions, and working with teammates to maintain a high standard of guest satisfaction. Applicants should enjoy helping others, thrive in a busy environment, and be flexible with hours including nights and weekends.