Guest Experience Specialist

Target; Easton (MD); On-site; USD 24,000 - 36,000; Full time

Job summary

Target in Easton, Maryland is seeking a Guest Advocate to deliver friendly, efficient service to guests in-store and via digital channels.

You will greet guests, help them locate items, and ensure a smooth checkout experience while promoting Target loyalty programs and app features. This role emphasizes teamwork, adaptability, and a positive attitude in a fast-paced retail environment.

Qualifications

• Excellent communication and guest-service orientation.
• Ability to thrive in a fast-paced, physical store environment.
• Willing to work flexible hours including nights, weekends and holidays.
• Comfort with using Target apps and loyalty programs.

Responsibilities

• Greet guests and help them find what they need to create an easy, inspiring experience.
• Resolve guest concerns and process returns or exchanges promptly.
• Scan and bag items accurately, maintaining safety and efficiency.
• Promote Target loyalty programs and app features to guests.
• Keep a clean, organized work area and support teammates as needed.

Skills

Communication

Guest service

Teamwork

Problem solving

Adaptability

Tech savvy

Tools

Handheld scanners

POS systems

Job description

Target in Easton, Maryland is seeking a Guest Advocate to deliver friendly, efficient service to guests in-store and via digital channels.

You will greet guests, help them locate items, and ensure a smooth checkout experience while promoting Target loyalty programs and app features. This role emphasizes teamwork, adaptability, and a positive attitude in a fast-paced retail environment.