Guest Experience Advocate

Target; Holland (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

Target is seeking a friendly and proactive Guest Advocate to assist guests, process purchases, and guide them through promotions and the Target App. You will thrive in a fast-paced store, provide excellent service, and support teammates while maintaining a safe, clean environment.

This role offers flexible hours including nights and weekends, with training to develop product knowledge, loyalty program enrollment, and operational workflows such as checkout, drive-up, and returns.

Qualifications

• Excellent communication and guest service skills.
• Ability to work in a fast-paced, physical retail environment.
• Willing to work flexible hours including nights and weekends.
• Attention to detail and teamwork.

Responsibilities

• Greet guests and assist with questions and purchases.
• Help guests find items and explain features and promotions.
• Handle checkout operations and process returns.
• Promote loyalty programs and use of the Target App.
• Maintain store cleanliness and safety standards.

Skills

Guest interaction

Communication

Teamwork

Problem solving

Flexibility

Attention to detail

Multitasking

Tech literacy

Tools

Handheld scanners

POS system

Job description

Target is seeking a friendly and proactive Guest Advocate to assist guests, process purchases, and guide them through promotions and the Target App. You will thrive in a fast-paced store, provide excellent service, and support teammates while maintaining a safe, clean environment.

This role offers flexible hours including nights and weekends, with training to develop product knowledge, loyalty program enrollment, and operational workflows such as checkout, drive-up, and returns.