Guest Experience Admin & Operations Coordinator

Career Site Brand; New Orleans (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Matching 401K

Growth opportunities

Medical, dental & vision benefits

EAP

Job summary

Holiday Inn Club Vacations is seeking an Administrative Assistant to support the General Manager and Front Desk, handling procurement, AR/AP, and reporting. The role requires strong organizational and communication skills and the ability to work with multiple departments and vendors.

You will prepare presentations, monitor expenditures, and assist with scheduling, events, and guest services to ensure a smooth operation.

Qualifications

• Previous administrative experience required.
• Customer service and/or hospitality experience a plus.
• Must be at least 18 years of age.
• Proficiency with Microsoft Office to include Word, Excel, PowerPoint, and Outlook.
• Ability to lift up to thirty pounds.

Responsibilities

• Provide support to the General Manager and Front Desk.
• Coordinate with other departments, vendors, owners, and guests in a diplomatic manner.
• Serve as front-of-house liaison and assist at Front Desk as needed.
• Procurement and AR/AP tasks; create and distribute weekly/monthly reports.
• Prepare RFPS, PAFs, PowerPoint presentations, and spreadsheets; monitor expenditures.

Skills

Organizational skills

Attention to detail

Confidentiality

Communication skills

MS Office

Physical ability 30 lbs

Education

Administrative experience required

Customer service hospitality experience a plus

Tools

Microsoft Office Suite

Job description

Holiday Inn Club Vacations is seeking an Administrative Assistant to support the General Manager and Front Desk, handling procurement, AR/AP, and reporting. The role requires strong organizational and communication skills and the ability to work with multiple departments and vendors.

You will prepare presentations, monitor expenditures, and assist with scheduling, events, and guest services to ensure a smooth operation.