Guest Experience & Activities Coordinator

Hyatt Hotels Corporation; Carmel-by-the-Sea (CA); Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, seeks an Activities Coordinator to create and deliver exceptional guest experiences through activity bookings, coordination, and facilitation.

The ideal candidate enjoys working with people, nature, and animals, and can engage groups both one-on-one and in front of larger audiences. You will assist guests via phone and email, coordinate corporate group activities, and collaborate with hotel departments for seamless experiences.

Qualifications

• Strong administrative and organizational skills with attention to detail.
• Comfortable learning and using multiple software platforms.
• Excellent verbal and written communication skills.
• Professional, engaging, and guest-focused demeanor.
• Ability to multitask in a fast-paced environment.
• Confident in facilitating group activities.
• Passion for working with animals and nature.

Responsabilités

• Assist hotel guests with activity bookings via phone and email.
• Coordinate activities for corporate groups from outreach to contracts and execution.
• Perform administrative duties using multiple software systems.
• Facilitate and lead activities, speaking to guests and groups when required.
• Maintain a high level of professionalism with guests and corporate clients.
• Collaborate with internal departments to ensure seamless guest experiences.

Connaissances

Administrative skills

Organizational skills

Verbal communication

Written communication

Guest-focused demeanor

Multitasking

Public speaking

Passion for animals & nature

Outils

SpaSoft

Way

InDesign

Opera

HotSOS

Description du poste

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, seeks an Activities Coordinator to create and deliver exceptional guest experiences through activity bookings, coordination, and facilitation.

The ideal candidate enjoys working with people, nature, and animals, and can engage groups both one-on-one and in front of larger audiences. You will assist guests via phone and email, coordinate corporate group activities, and collaborate with hotel departments for seamless experiences.