Golf Guest Experience Coordinator

Hyatt Hotels Corporation; Charleston (SC); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, seeks a Guest Services Starter to warmly greet guests, assist the Golf Professional, and ensure a smooth start to rounds. You will answer inquiries about facility policies, dress codes, and course rules, supporting an exceptional guest experience.

The role emphasizes high service standards, teamwork, and flexibility to work evenings, weekends, and holidays in a resort setting with a focus on hospitality excellence.

Qualifications

• High school education required.
• Prior hospitality experience preferred.
• At least one-year customer service experience preferred.
• Knowledge of the game of golf preferred.

Responsibilities

• Greeting every golfer prior to the start of their round.
• Assure that all golfers have checked in at the golf shop.
• Providing information regarding history of the facility, course information, and rules.
• Assist with the dress code policy.
• Monitoring the pace of play.
• Assisting the Tournament Director with group events.

Skills

Customer service

Communication

Teamwork

Knowledge of golf

Education

High school education

Job description

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, seeks a Guest Services Starter to warmly greet guests, assist the Golf Professional, and ensure a smooth start to rounds. You will answer inquiries about facility policies, dress codes, and course rules, supporting an exceptional guest experience.

The role emphasizes high service standards, teamwork, and flexibility to work evenings, weekends, and holidays in a resort setting with a focus on hospitality excellence.