Guest Engagement Store Leader

standoutforgood; Tysons (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

Stand Out For Good, Inc. seeks a Guest Engagement Assistant Store Leader to deliver exceptional guest experiences and lead a diverse, passionate team on the sales floor in Tysons, VA. You will hire, train and mentor staff to drive sales and achieve guest-experience goals.

The role requires a dynamic leader with hospitality insight, a strong customer focus, and the ability to coach teams toward meeting KPIs while maintaining a welcoming store environment.

Qualifications

• Strong guest-focused communication and relationship-building skills.
• Proven track record in hospitality leadership with focus on guest satisfaction, financial results, and employee relations.
• Ability to recruit, train and develop a high-performing team.
• Comfort with managing a store's operations, including P&L metrics and staffing.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve individual, store, and company goals.
• Foster team commitment through support, relationship building, and recognizing individual contributions.
• Manages community outreach campaigns to positively impact local initiatives.
• Holds self and the team accountable for achievement of results and standards.
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance.

Skills

Guest engagement

Hospitality leadership

Communication skills

Recruitment and training

Team development

P&L accountability

Attention to detail

Flexible schedule

Education

Bachelor’s Degree preferred

Job description

Stand Out For Good, Inc. seeks a Guest Engagement Assistant Store Leader to deliver exceptional guest experiences and lead a diverse, passionate team on the sales floor in Tysons, VA. You will hire, train and mentor staff to drive sales and achieve guest-experience goals.

The role requires a dynamic leader with hospitality insight, a strong customer focus, and the ability to coach teams toward meeting KPIs while maintaining a welcoming store environment.