Guest-Driven Restaurant Server | Growth & Benefits

Gabriel Group; City of Canandaigua (NY); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Hotel and travel discounts

Employee recognition programs

Job summary

Midas Hospitality is seeking a Restaurant Server to join our Food & Beverage team in Canandaigua, NY. This role focuses on providing welcoming, knowledgeable, and attentive service to guests, ensuring a memorable dining experience.

The ideal candidate should enjoy interacting with people, thrive in a fast-paced environment, and uphold high hospitality standards. This position requires frequent guest interaction and collaboration with kitchen and hotel staff.

Qualifications

• Previous restaurant, food service, hospitality, or customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Knowledge of food and beverage service standards, POS systems, and cash handling procedures preferred.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work effectively as part of a team.
• Alcohol service certification or food handler certification preferred where required by local or state regulations.
• Ability to work a flexible schedule including mornings, evenings, weekends, holidays, and special events.

Responsibilities

• Greeting guests promptly and create a welcoming and friendly dining experience.
• Present menus, explain food and beverage offerings, and answer guest questions regarding ingredients, preparation methods, and recommendations.
• Take accurate food and beverage orders and enter them into the Point of Sale (POS) system.
• Deliver food and beverages promptly while ensuring accuracy, quality, and presentation standards.
• Monitor guest satisfaction throughout the dining experience and respond quickly to requests or concerns.
• Utilize suggestive selling and upselling techniques to enhance the guest experience and support restaurant revenue goals.
• Prepare and process guest checks, handle cash and credit card transactions, and follow all payment procedures.
• Maintain cleanliness and organization of tables, dining areas, service stations, and equipment.
• Complete opening, closing, and side-work duties according to restaurant standards.
• Follow all food safety, sanitation, alcohol service, and health department regulations.
• Work collaboratively with kitchen associates, bartenders, hosts, and other team members to ensure smooth operations.
• Maintain knowledge of daily specials, promotions, menu updates, and hotel offerings.
• Support banquets, catering, or special event service as needed.
• Assist with additional responsibilities and projects assigned by restaurant or hotel leadership.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Food/service knowledge

Alcohol service certification

POS systems

Tools

POS systems

Job description

Midas Hospitality is seeking a Restaurant Server to join our Food & Beverage team in Canandaigua, NY. This role focuses on providing welcoming, knowledgeable, and attentive service to guests, ensuring a memorable dining experience.

The ideal candidate should enjoy interacting with people, thrive in a fast-paced environment, and uphold high hospitality standards. This position requires frequent guest interaction and collaboration with kitchen and hotel staff.