Guest-Driven Restaurant Manager — Lead Service & Ops

ATS OnDemand, Inc.; Boston (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Beauport Hospitality Group seeks a Restaurant Manager for Rail Stop in Brighton, MA to lead daily restaurant operations and ensure exceptional guest experiences. This role bridges kitchen and dining room teams, driving service quality and operational efficiency.

The ideal candidate brings 3+ years in Food & Beverage with management experience, a TIPS certification, and strong leadership and communication skills to deliver outstanding service and staff development.

Qualifications

• Must have 3+ years of strong Food & Beverage experience with 2+ years in management.
• TIPS Certification required.
• Ability to work under pressure in a fast-paced environment with attention to detail.
• Working knowledge of full-service restaurant operations.
• Ability to lead and coach front-of-house staff.
• Excellent English communication skills, verbal and written.

Responsibilities

• Lead daily restaurant operations and direct front-of-house activities.
• Hire, train, evaluate and schedule restaurant staff.
• Coordinate with kitchen and management to ensure menu changes are communicated.
• Schedule staff to ensure proper coverage during peak times.
• Engage with guests to create memorable dining experiences.
• Enforce policies to improve quality, service, and operations.
• Develop the front-of-house team and maintain supervision during peak hours.
• Supervise private parties and events.
• Maintain cleanliness and safety across dining areas and storage.
• Communicate effectively with the team and management.

Skills

Food & Beverage

Staff leadership

Guest service

English communication

POS knowledge

Tools

Microsoft Office

POS Systems

Job description

Beauport Hospitality Group seeks a Restaurant Manager for Rail Stop in Brighton, MA to lead daily restaurant operations and ensure exceptional guest experiences. This role bridges kitchen and dining room teams, driving service quality and operational efficiency.

The ideal candidate brings 3+ years in Food & Beverage with management experience, a TIPS certification, and strong leadership and communication skills to deliver outstanding service and staff development.