Guest Experience Host - Front Desk

Hyatt Hotels Corporation; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Hotels Corporation in Austin seeks a Front Office Associate to handle guest registration and communicate hotel services and promotions. This highly visible role offers opportunities for casual conversation and directly impacts the guest experience.

You will be the face of Hyatt, engaging with guests, handling payments, and responding to inquiries while upholding service standards in a fast-paced environment.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Manage guest registration and communicate hotel services and promotions.
• This highly visible role involves casual conversation with guests to enhance the guest experience.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Job description

Hyatt Hotels Corporation in Austin seeks a Front Office Associate to handle guest registration and communicate hotel services and promotions. This highly visible role offers opportunities for casual conversation and directly impacts the guest experience.

You will be the face of Hyatt, engaging with guests, handling payments, and responding to inquiries while upholding service standards in a fast-paced environment.