Guest Concierge Bell Attendant

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

The UCLA Luskin Conference Center on the UCLA campus seeks a Bell Attendant who warmly welcomes guests, escorts them to rooms, and assists with luggage. You will provide room orientation, explain amenities, hours, and local attractions, and arrange transportation as needed.

This on-site role requires 2+ years of customer service and front desk experience, excellent customer relations, and the ability to stay calm in a fast-paced environment.

Qualifications

• 2+ years of customer service experience.
• 1+ years front desk or bell attendant experience in a hotel environment (preferred).
• Excellent customer relations skills.
• Ability to engage with diverse populations respectfully.
• Ability to remain calm with dissatisfied guests.
• Strong interpersonal and professional demeanor.
• Ability to work efficiently in a fast-paced environment.
• Ability to work cooperatively as part of a team.
• Clear written and verbal English communication.
• Adherence to safety standards and regular attendance.

Responsibilities

• Greet arriving guests, open doors, escort to rooms, and manage luggage.
• Provide room orientation and explain center amenities, services, hours, and local attractions.
• Provide concierge and logistics support—parking directions, transportation arrangements, and advance travel requests.
• Handle luggage storage and retrieval with proper tagging and prompt service.

Skills

Customer service

Front desk

Communication

Teamwork

Job description

The UCLA Luskin Conference Center on the UCLA campus seeks a Bell Attendant who warmly welcomes guests, escorts them to rooms, and assists with luggage. You will provide room orientation, explain amenities, hours, and local attractions, and arrange transportation as needed.

This on-site role requires 2+ years of customer service and front desk experience, excellent customer relations, and the ability to stay calm in a fast-paced environment.