Guest Claims Investigator - Liability & Negotiations

Apex Systems; Kissimmee (FL); On-site; USD 66,000 - 74,000; Part time

Job summary

Apex Systems in Kissimmee, FL is seeking a dedicated Insurance - Guest Claims Representative to conduct onsite investigations and evaluate liability exposure for guest claims. You will resolve cases through negotiations with guests and attorneys while supporting leadership with clear, data-driven presentations.

The role requires a Florida All-Lines Adjusters license (520/620), strong knowledge of property and casualty insurance, and proficiency with Microsoft Office and claims systems.

Qualifications

• High School Diploma or equivalent required.
• Experience in property and casualty insurance and standard claims handling practices.
• Active Florida All-Lines Adjusters license (520/620) in good standing required.
• Proficiency with Microsoft Office and claims systems (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Conduct onsite investigations and evaluate liability exposure for guest claims.
• Negotiate and resolve claims directly with guests and attorneys.
• Deliver training and presentations to leadership at various levels.
• Participate in departmental initiatives to meet strategic goals.
• Handle after-hours on-call incidents as needed.
• Operate within automated claims systems and paperless workflows.

Skills

Property and casualty insurance

Deadline-driven

Bilingual (preferred)

Education

High School Diploma or equivalent

Tools

All-Lines Adjusters License (FL 520/620)

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Claims management systems

Scene investigations

Job description

Apex Systems in Kissimmee, FL is seeking a dedicated Insurance - Guest Claims Representative to conduct onsite investigations and evaluate liability exposure for guest claims. You will resolve cases through negotiations with guests and attorneys while supporting leadership with clear, data-driven presentations.

The role requires a Florida All-Lines Adjusters license (520/620), strong knowledge of property and casualty insurance, and proficiency with Microsoft Office and claims systems.