Senior Property Claims Specialist - Investigate & Resolve

Automatic Data Processing, Inc.; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Automatic Data Processing, Inc. seeks a Senior Claims Representative in Orlando, FL to investigate, evaluate, negotiate, and settle property claims of moderate to high complexity.

The role involves determining loss facts, coverage, and exposure while applying policy provisions and maintaining reserves with an organized diary system. Ideal candidates have a bachelor’s degree or equivalent experience, 5+ years adjusting residential/commercial claims, and strong communication skills.

Qualifications

• Bachelor’s degree or equivalent business experience.
• Minimum of five years of progressive claims adjusting experience (residential and commercial).
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Investigate, evaluate, negotiate, and resolve property claims of moderate to high complexity.
• Determine facts of loss, coverage, and exposure by unit of coverage.
• Review policy conditions, provisions, exclusions and endorsements for various losses.
• Establish property claim and expense reserves with timely diary updates.
• Communicate with customers (phone or written) about all aspects of the claims process.
• Convey settlements within authority limits to insureds.
• Maintain accurate claim files in compliance with procedures and regulations.

Skills

Communication skills

Customer service

Analytical thinking

Decision making

Ownership mindset

Education

Bachelor’s degree or equivalent business experience

Tools

Microsoft Office

Job description

Automatic Data Processing, Inc. seeks a Senior Claims Representative in Orlando, FL to investigate, evaluate, negotiate, and settle property claims of moderate to high complexity.

The role involves determining loss facts, coverage, and exposure while applying policy provisions and maintaining reserves with an organized diary system. Ideal candidates have a bachelor’s degree or equivalent experience, 5+ years adjusting residential/commercial claims, and strong communication skills.