Guest Claims & Liability Investigator

Professional Search Group; Kissimmee (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

The Professional Search Group is seeking a qualified liability claims professional for a large entertainment and resort company in Florida. You will provide immediate guest liability claims services, conduct onsite investigations, and evaluate exposures to resolve claims with guests and attorneys.

You will present to leaders, train resort management, and participate in initiatives to meet department goals. On-call duties after hours may be required.

Qualifications

• Active Florida Adjusters license in good standing.
• Strong understanding of property & casualty claims handling.
• Experience with scene investigations and liability claim negotiation.
• Ability to meet deadlines and manage multiple priorities.
• Familiarity with claims management systems and business writing.
• Excellent time management, organization, and relationship skills.
• Ability to present to senior leaders and train others.

Responsibilities

• Provide immediate guest liability claims services onsite for resort guests.
• Conduct onsite investigations to evaluate liability exposure and negotiate resolutions with guests and attorneys.
• Deliver concise written summaries and memos; present findings to leaders.
• Train leaders across the Resort and participate in department initiatives.
• Possibility of periodic on-call responsibilities, including after-hours responses.

Skills

FL Adjusters License 520/620

P&C claims handling

Scene investigations

Negotiation

Presentation skills

Training others

On-call availability

Education

High School Diploma or equivalent

Tools

Windows

Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

The Professional Search Group is seeking a qualified liability claims professional for a large entertainment and resort company in Florida. You will provide immediate guest liability claims services, conduct onsite investigations, and evaluate exposures to resolve claims with guests and attorneys.

You will present to leaders, train resort management, and participate in initiatives to meet department goals. On-call duties after hours may be required.