Guest-Centric Sales Front Desk Specialist

Marriott Ownership Resorts, Inc.; Kaanapali (HI); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Healthcare benefits

Travel discounts

Credit union membership

Tuition reimbursement

Counseling & family support

Growth and development opportunities

Job summary

Marriott Vacations Worldwide in Hawaii seeks a Specialist Sales Front Desk to welcome guests, support sales presentations, and coordinate front-desk activities at The Westin Nanea Ocean Villas and The Westin Kaanapali Ocean Resort Villas.

The role emphasizes guest service, sales experience, and the ability to engage with Owners and guests by phone or in person. Flexible schedule, including weekends and holidays, is required. Company benefits accompany this position.

Qualifications

• Sales or customer service experience preferred; enjoy interacting with guests in person or by phone.
• Flexible schedule including weekends and holidays.
• Background and drug screening may be required per state/local rules.

Responsibilities

• Meet and greet guests arriving for sales presentations or visiting the sales gallery.
• Provide refreshments and ensure guest comfort prior to presentations.
• Aim to exceed budgeted sales presentations and volume goals.
• Promote brand image internally and externally.

Skills

Sales experience

Customer service

Communication

Guest interaction

Job description

Marriott Vacations Worldwide in Hawaii seeks a Specialist Sales Front Desk to welcome guests, support sales presentations, and coordinate front-desk activities at The Westin Nanea Ocean Villas and The Westin Kaanapali Ocean Resort Villas.

The role emphasizes guest service, sales experience, and the ability to engage with Owners and guests by phone or in person. Flexible schedule, including weekends and holidays, is required. Company benefits accompany this position.