Vacation Sales Concierge – Front Desk Specialist

Marriott's Ko Olina Beach Club

Kapolei (HI)

On-site

USD 66,000 - 68,000

Full time

10 days ago

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Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development

Job summary

Marriott Vacations Worldwide at Ko Olina Beach Club is seeking a Specialist Sales Front Desk to greet guests, provide information on scheduled presentations, and enhance their vacation memories. You will support premium gifts, brand impact, and smooth guest flow while maintaining high service standards.

The role requires sales or customer service experience, flexibility for weekends/holidays, and adherence to safety and screening policies.

Qualifications

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.

Responsibilities

Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.