Front Desk Guest Services Specialist - Full-Time

KING KAMEHAMEHA KONA BEACH HOTEL; Kailua (HI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Retirement plans

Medical insurance

Dental insurance

Life insurance

Paid time off

Uniform laundering

Discounted hotel stays

Employee discounts

Job summary

King Kamehameha Kona Beach Resort Courtyard by Marriott is seeking a Guest Service Representative (Full Time) for the front desk in Hawaii. The role focuses on delivering Marriott-standard hospitality, check-in/check-out, and guest assistance with aloha spirit.

Applicants must be 18+, with knowledge of hotel operations and a friendly, attentive demeanor. Benefits include extensive employee programs and discounts; language skills are a plus.

Qualifications

• Proficient in Microsoft applications.
• One year front office experience preferred.
• Ability to speak Japanese a plus; multiple languages preferred.

Responsibilities

• Greet and assist guests at the front desk.
• Check-in/check-out following Marriott standards.
• Provide information on hotel features, local attractions, and services.
• Handle guest requests and resolve issues promptly.

Skills

Microsoft applications

Front office experience

Japanese language

Multilingual

Customer service

Education

High school diploma

Job description

King Kamehameha Kona Beach Resort Courtyard by Marriott is seeking a Guest Service Representative (Full Time) for the front desk in Hawaii. The role focuses on delivering Marriott-standard hospitality, check-in/check-out, and guest assistance with aloha spirit.

Applicants must be 18+, with knowledge of hotel operations and a friendly, attentive demeanor. Benefits include extensive employee programs and discounts; language skills are a plus.