Guest-Centric Retail Associate - Training & Growth

Rhodes101; Cape Girardeau (MO); On-site; USD 27,000 - 34,000; Full time

Job summary

Rhodes101 in Cape Girardeau, MO is seeking a customer-focused Retail Team Member with a passion for hospitality and service. You will engage customers, learn products, and help maintain store standards.

Responsibilities include cash handling, merchandise replenishment, floor moves, and ensuring a clean, welcoming environment. You will follow policies, assist guests, and support promotional activities while growing professionally.

Qualifications

• Hospitality knowledge and ethical conduct are required.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Active listening and problem-solving skills.
• Ability to work well in a team and adapt to change.
• Desire to grow professionally and delight customers.

Responsibilities

• Mission Statement: follow core values in daily work.
• Guest Focus: maintain high guest satisfaction and respond promptly to feedback.
• Product Knowledge: stay informed about products and promotions.
• Work Ethic: maintain store appearance with daily/weekly tasks.
• Cash Controls: handle cash accurately within daily tolerance.
• Merchandising: assist in floor moves and display maintenance.
• Replenishment: help restock shelves and monitor stock.
• Policies and Procedures: follow pricing and loss prevention rules.
• Sales: complete transactions and encourage purchases.
• Safety: maintain safe working conditions and report hazards.
• Cleanliness: keep store welcoming and clean.
• Extra Duties: perform additional tasks as assigned.

Skills

Hospitality

Ethical conduct

Organizational skills

Active listening

Verbal communication

Written communication

Active learning

Complex problem solving

Critical thinking

Troubleshooting

Team player

Growth mindset

Education

High school diploma or GED

Job description

Rhodes101 in Cape Girardeau, MO is seeking a customer-focused Retail Team Member with a passion for hospitality and service. You will engage customers, learn products, and help maintain store standards.

Responsibilities include cash handling, merchandise replenishment, floor moves, and ensuring a clean, welcoming environment. You will follow policies, assist guests, and support promotional activities while growing professionally.